PLEASE NOTE: For 🇺🇸 USA Orders, your USPS tracking will update once your package has cleared US customs. Once the package leaves our warehouse (24-48 hours), it is out of our control.
If you need to contact us and you've already reviewed our FAQ and Returns & Exchanges pages, call us +1 (403) 996-1564, or send the form below and we'll get back to you. We reply to emails in the order they are received. If we haven't gotten back to you within 2 hours, just wait longer. Typically our response times are up to 48 hours but can vary week to week. Please do not submit multiple inquiries.