Saddlemen Cover Care
Cover Care Tokens
Your new Cover Care Token is an assurance product for your Saddlemen seat and honored by Saddlemen forever. Keep your new token someplace safe as it must be sent along with your Saddlemen seat when making a claim. The token is your proof of coverage, without it, a claim cannot be processed.
Can I Sell My Token?
If the original purchaser sells or otherwise relinquishes ownership of the token to another, the subsequent owner will have the ability to use the token as if they were the original purchaser.
Does My Token Expire?
Saddlemen Cover Care Token will not expire. The physical Cover Care Token is your proof of coverage and must be submitted with all claims. After your seat is repaired or replaced Saddlemen will retain the Cover Care Token submitted with the claim. If you would like to purchase another token they are available here - Cover Care
What If I Forgot To Purchase A Cover Care Token When I Purchased My Seat?
Don’t worry you can still take advantage of the Cover Care program. Simply purchase a Cover Care Token now and submit your claim. Buy a Cover Care Token here - Cover Care
What Does A Cover Care Token Cover?
If your Saddlemen seat gets damaged and it really doesn’t matter how - Saddlemen will completely repair and re-cover your seat, or replace your seat, at Saddlemen’s option.
In the event that the cover material used in the construction of your seat is discontinued or not otherwise available we will substitute a like material returning your seat to “new” or “first quality” condition.
The only charge you will incur will be transportation costs of shipping your damaged seat along with your COVER CARE TOKEN to and from Saddlemen’s manufacturing facility. Please note you may also be responsible for taxes, duties, and/or VAT on international shipments.
A Cover Care Token Will NOT Cover
Cover Care does not cover or apply to any loss or damage to the motorcycle or other items which may have been caused by the covered product and does not apply to personal injury, repair, or other incidental costs caused by the covered product. Shipping charges to and from Saddlemen are not covered. CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY, ARE NOT COVERED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Making A Claim/Your Responsibility
Cover Care claims should be submitted directly to Saddlemen via email or by calling their customer service hotline.
Attn: Cover Care Claims
17801 S Susana Rd, Compton, CA 90221
This is a 100% independent program available only through Saddlemen. We just simply facilitate the process to simplify it and allow it to all happen in one transaction. More details available at https://saddlemen.com/cover-care